Version 1.0 – 02 June 2020
1 Personal Data
We collect the following types of personal data when you use our Website:
- Contact data.
- Website usage and interaction.
- Technical data.
2 How We Collect Personal Data
We collect information about you when you use our Website, including taking certain actions within it.
- When you access, use, or otherwise interact with our Website.
- When you correspond with us by electronic means.
- When you sign up to receive our newsletter and other marketing material.
- From third parties, such as social media plugins and third-party cookies.
3 Legal Basis and Purposes
Contract: To perform our contractual obligations or take steps linked to a contract with you.
- To provide and protect our Website and services.
- To administer, manage and develop our business and services.
Consent: We may rely on your freely given consent at the time you provided your personal data.
- To provide you with news, special offers, newsletters, and general information about goods and services which we offer (with your explicit consent).
Legitimate interests: We may rely on legitimate interests based on our evaluation that the processing is fair and reasonable.
- To maintain and improve our Website and services.
- To develop new services.
Public interest:To meet regulatory and public interest obligations.
- To comply with applicable regulation and legislation.
4 Data Storage and Retention
5 Service Providers and Data Transfers
We may employ third party companies (“Service Providers“) to facilitate the operation of our Website, assist us in analysing how our Website is used, or perform Website-related services, such as IT infrastructure services. These third parties have access to your personal data only and insofar as necessary to perform these tasks on our behalf and are required to safeguard it in accordance with our contractual obligations and applicable data protection legislation.
Such safeguards may include transfer to countries that have been deemed to provide an adequate level of protection according to lists of countries published by the Federal Data Protection and Information Commissioner; applying standard data protection model clauses, binding corporate rules or other standard contractual obligations which provide for appropriate protection of data; with providers in the US, use of companies that use the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks.
6 Data Disclosure
We may disclose your personal data in the good faith belief that such action is necessary:
- To comply with a legal obligation (i.e. if required by law or in response to valid requests by public authorities, such as a court or government agency);
- To protect the security of the Website and defend our rights or property;
- To prevent or investigate possible wrongdoing in connection with ContentSuccess;
- To protect ourselves against legal liability.
7 Data Security
We take reasonable technical and organizational security measures that we deem appropriate in order to protect your data against manipulation, loss, or unauthorized third-party access. Our security measures are continually adapted to technological developments.
We also take internal data privacy very seriously. Our employees and the Service Providers that we retain are required to maintain secrecy and to comply with applicable data protection legislation. In addition, they are granted access to personal data only insofar as this is necessary for them to carry out their respective tasks or mandate.
The security of your personal data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We recommend that you use antivirus software, a firewall, and other similar software to protect your system.
8 Data Protection Rights
You have the below data protection rights on the basis of the Swiss Federal Act on Data Protection. Please note that we may ask you to verify your identity before responding to such requests.
- Right of access: You have a right to request a copy of your personal data, which we will provide to you in an electronic form.
- Right to amendment: You have the right to ask us to correct our records if you believe they contain incorrect or incomplete information about you.
- Right to withdraw consent: If you have provided your consent to the processing of your personal data, you have the right to withdraw your consent. This includes cases where you wish to opt out from marketing communications. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there is another legal basis for processing. To stop receiving emails from us, please click on the ‘unsubscribe’ link in the email you received.
- Right to erasure: You have the right to request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, or when it was unlawfully processed.
- Right to restriction of processing: You have the right to request the restriction of our processing of your personal data where you believe it to be inaccurate, our processing is unlawful, or where we no longer need to process it for the initial purpose, but where we are not able to delete it due to a legal obligation or because you do not want us to delete it.
- Right to portability: You have the right to request that we transmit your personal data to another data controller in a common format such as Excel, where this is data which you have provided to us and where we are processing it on the legal basis of your consent or in order to perform our contractual obligations.
- Right to object to processing: Where the legal basis for our processing of your personal data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have a compelling legal basis for the processing which overrides your interests, or if we need to continue to process the personal data for the exercise or defence of a legal claim.
- Right to lodge a complaint with a supervisory authority: You have the right of appeal to a data protection supervisory authority if you believe that the processing of your personal data violates data protection law. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch/edoeb/en/home.html).
9 Links to Third-Party Apps and Sites
Our Website may contain links to websites or apps that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site or app. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
12 Contact Us